Livestream guide

Livestream sound and in-room sound are separate checks

The hall sounds clear, and you want online viewers to hear the speeches just as well.

Share your date and area, and we will suggest coverage and confirm what is possible.

In short

  • The sound in the room and the sound in the stream are two separate signals.
  • Remote viewers only hear what is sent to the stream, not what the hall hears.
  • Check the stream with headphones, away from the room, not by listening in the hall.
  • Ask who owns the room's sound system and how the stream will connect to it.

The room and the stream do not share one soundtrack. The hall’s speakers serve people in the room. The stream gets its own audio feed. You need to check both, and the stream needs its own test.

Why is the stream’s sound a separate check?

Think of two lines running from the same microphone. One goes to the hall’s speakers. The other goes to the streaming equipment. They can differ in level, quality and which sources they include.

A hall can sound good because the speakers are tuned for that room and the speaker stands close to the audience. Online, the same event may sound thin, echoey or quiet because the stream is taking its sound from somewhere else.

Which sources might the stream take?

Source What it is Watch out for
Feed from the venue’s sound desk The mixer’s signal sent to the stream Needs the venue’s agreement and a test; level may need adjusting for online
Own microphones for the stream Lapel or hand-held microphones set up for the stream Extra equipment and set-up time
Camera microphone The built-in microphone on the camera Picks up the room and the crowd, not just the voice
Separate recorder A recorder near the speaker Needs to be joined to the stream or used in editing later
Remote guest audio A speaker joining online Must be sent into the room and into the stream, in both directions

Most events use a mix of these. The point is to know which ones the stream uses, speaker by speaker, before the day.

What can go wrong online but not in the room?

  • A speaker’s microphone is on the hall system but not on the stream feed.
  • Music from a laptop plays in the room but never reaches the stream.
  • A remote guest can be heard online but not in the hall, or the other way round.
  • The stream carries room echo because it is using a camera microphone.
  • The stream’s level is much louder or quieter than the hall.
  • The stream sound runs behind the picture or the room, a matter covered in communicating a stream delay to the event team.

How do you check the stream’s sound?

  1. Ask for a test stream before the event, ideally in the venue with the real equipment.
  2. Listen on headphones from a separate device, away from the hall.
  3. Test each source: every microphone, any playback and any remote guest.
  4. Speak in the voices you expect: soft, loud and far from the microphone.
  5. Listen again after any change, because a new microphone or a moved cable can alter what goes out.

This belongs with the broader rehearsal described in rehearsing a livestream with remote speakers. For overall audio planning, the sound planning hub and our event audio brief builder help you write down what you need.

Who is responsible for what?

The venue or its audio-visual supplier usually runs the hall’s sound. Our team runs the stream. The link between them is a shared job. Agree before the day who connects the cable, who adjusts levels, and who is on site if the venue changes the setup.

If the event mixes people in the room and people online, see recording online and in-room speakers in a hybrid event. If the video also goes to screens in the hall, the handoff is covered in delivering camera video to venue screens.

What we confirm for your event

  • Where the stream takes its sound from, speaker by speaker.
  • Whether we can connect to the venue’s sound desk, agreed with the venue beforehand.
  • A test stream before the day, and who listens to it.
  • How remote guests are heard in the room and in the stream.
  • The backup if a microphone fails.

Our livestream planning checklist includes audio checks alongside connection and access. To scope the work, see the event livestreaming service.

Tell us who speaks, what microphones the venue provides and who will watch online. We will suggest how the stream should take its sound and confirm what is possible for your date.

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Useful next steps

Livestream your event to remote viewers

Livestream your event so family, members or staff can watch from elsewhere. What to settle about platform, internet, access, languages and a backup recording.

Livestream planning checklist

See which parts of an event livestream are confirmed and which are not, with questions for the streaming producer. An internet speed alone never marks a venue ready.

Questions people ask

Why can the hall sound fine but the stream sound poor?
The hall's speakers are tuned for people standing in the room. The stream gets its own feed, which may come from the venue mixer, a camera microphone or a separate recorder. If that feed is weak, noisy or missing a speaker, online viewers hear it even when the hall sounds good.
What is a feed from the venue's sound desk?
It is a cable connection from the venue's audio mixer to the streaming equipment, so the stream gets the same microphone signals the room uses, but mixed for online listening. It needs the venue's agreement and a test before the day.
Can a camera microphone be enough?
Sometimes, for a small and quiet room with one speaker close to the camera. For a larger hall, many speakers or a band, a camera microphone usually picks up the room, not the voice. Ask what the plan is and test it.
How do we check the stream sound before the event?
Run a test stream, then listen to it on headphones from a separate device or room. Check each speaker, the hand-held microphones, any music and any remote guest. This is part of the rehearsal, not something to leave for the opening minutes.
Who is responsible for the venue's sound system?
Usually the venue or its audio-visual (AV) supplier. Ask early who operates it, whether a stream feed can be taken from it, and who is on site to help with changes on the day.

Planning an event? Let’s talk it through.

Tell us who speaks, what microphones the venue provides and who will watch online. We will suggest how the stream should take its sound and confirm what is possible for your date.

Share your date and area, and we will suggest coverage and confirm what is possible.

WhatsApp us