In short
- One good video does not complete an order that promised more than one.
- Problems are sorted into differences from the agreement and matters of taste.
- Anything you have not checked stays unchecked. It is never counted as passed.
- You get an outstanding-item list and the questions to ask, ready to copy or print.
Use this checklist when your event videos arrive. List what was agreed, check what you received against it, and you get a clear list of what is complete, what is missing and what is only a matter of taste.
What is it for?
When files arrive, it is easy to react to the first impression and lose track of the agreement. A highlight can look right while a promised speech recording never came, or a title can be misspelt in an otherwise good film.
The checklist keeps the agreement in front of you. It separates differences from what was agreed from personal preferences, so the conversation with the videographer stays clear. For the next steps after delivery, see closing a project after final delivery.
How do I use it?
- Add one card for every video or file the agreement promised. Write what was agreed in your own words, copied from the quote or brief.
- Say whether each one arrived: yes, partly or not yet.
- For files that arrived, go through the checks: it plays, running time and content, names and spellings, captions, sound, format and access, and written permissions.
- If you find a problem, say whether it differs from the agreement or is a matter of taste, and add a short note with the time in the video.
How do I read the result?
The top box says whether the order is complete. It is complete only when every agreed deliverable has arrived and every check is done.
Below it, each deliverable has a status. The outstanding list holds missing items and differences from the agreement. Preferences sit in their own list, and the questions list turns the gaps into things you can ask.
What are the assumptions and limits?
- The tool compares what you enter with what you say was agreed. It cannot see your files or your agreement.
- Unchecked items are never counted as passed.
- It does not decide whether a problem is covered by revision, warranty or payment terms. Those come from your own agreement.
- The rights check is a record, not legal clearance.
A worked example
This is an illustrative example. An order promised a highlight film and a full speech recording. The highlight arrives and every check on it passes.
The speech recording has not arrived. The tool shows the highlight as checked and matching, the speech recording as not delivered, and the order as not complete. The outstanding list asks when and how the speech recording will be delivered.
When should I message us?
If you have received your videos and something does not match, send us the outstanding list from this page. We can go through it with you and explain what can be corrected and what would be a new request. The guide on video revisions, corrections and scope-change charges explains the difference, and the video review and revision planner helps you organise feedback. To define what you want before an event, use the video deliverables specification sheet.
If something you received does not match what was agreed, send us the list of outstanding items. We can go through it with you and explain what can be corrected and what would be a new request.
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