In short
- Decide one rule for mixed speech before filming: keep it as spoken, or write it in one language.
- Send a list of names, titles and event terms so they are spelled correctly.
- Name a reviewer who understands both languages and the event.
- Machine-made captions always need a human check before release.
Keep mixed speech as it was spoken, agree how names are written, and have someone who knows both languages check every line. Decide this before the event, not during editing.
Many Malaysian speakers move between Malay and English in one sentence. That is normal speech. A caption that forces one language can change the meaning or sound stiff, so the first job is to choose a rule.
What are your caption options?
There are three common ways to handle mixed speech. The right one depends on who will watch.
| Option | What viewers see | Best when |
|---|---|---|
| Keep as spoken | Malay and English words written as the speaker said them | Most of the audience understands both languages |
| One language only | Everything written in Malay, or everything in English | A single-language audience, or a formal record |
| Two tracks | One track as spoken, one translated subtitle track | Some viewers read only one language |
Keeping speech as spoken is the safest default for an internal record or a public event video. For a translated track, see captions, translated subtitles and transcripts.
How do you handle names, titles and event terms?
Proper names are where captions go wrong most often. Prepare a short list and send it before filming:
- Full names and the spelling each person uses.
- Honorific titles and their order.
- Company, programme, product and place names.
- Short forms and acronyms, with what they stand for.
- Words from other languages that should stay as they are.
Also decide the style. For example, should a title appear in full on first mention and short after that? Write the rule down once so every caption follows it.
What does this look like in practice?
For example, a speaker says: “Okay, kita mulakan dengan the agenda untuk hari ini.” Kept as spoken, the caption shows exactly that line. In a Malay-only version it becomes “Baiklah, kita mulakan dengan agenda untuk hari ini.” In an English-only version it becomes “Okay, we begin with today’s agenda.” All three are correct. They suit different viewers, so choose by audience, not by habit. This is an illustration only.
Who should review the captions?
A caption reviewer should understand both languages and the subject of the event. Choose someone you trust for this. W3C guidance says accessibility should be specified during planning, so name the reviewer and the review time in the brief.
Machine-made captions are only a draft. W3C also notes that automatic captions need accuracy checks and usually correction, and our guide to checking automatically generated captions shows what to look for. Mixed speech, accents and names are the weak points.
What we confirm for your event
- Whether mixed speech is kept as spoken, or written in one language.
- Who supplies and approves the names list.
- Who reviews the captions, and when the review rounds happen.
- Whether you receive a separate caption file, or captions in the picture. See burned-in captions or separate files.
- Who checks any other language you need. The Chinese and Tamil guides cover this: Chinese subtitles and Tamil and other languages.
The caption and language planner turns these answers into a short specification you can attach to your enquiry. Send it with the languages used and the reviewer, and we will write the caption rule into your quote. See our event video captions and subtitles service.
Tell us which languages your speakers use and who could check the captions, and we will suggest a caption rule and what to include in the quote.
WhatsApp usSources
- W3C WAI, Planning audio and video media, checked 2026-10-06
- W3C WAI, Captions/Subtitles, checked 2026-10-06
Checked on the date shown. Rules and venue requirements change, so confirm them for your own event.