Accessible video

Plan an accessible event video from the brief

Your guests have different hearing, sight and language needs, and you are unsure who should arrange it.

Share your date and area, and we will suggest coverage and confirm what is possible.

In short

  • Access needs belong in the brief, before the quote, not in the final edit.
  • Name one person on your side who decides on access and signs off the wording.
  • Share names, terms and the programme early so the text is right the first time.
  • Plan a review of the first version, with time to fix what the reviewer finds.

Put access needs into the brief before you ask for any quote, and name one person on your side who decides and signs off. That one step prevents most late surprises. W3C guidance on planning audio and video media makes the same point: accessibility is easier when it is specified during planning and procurement.

Who does what?

Accessibility tasks are shared, and trouble starts when each person thinks another has them.

Task Usually with Why
Deciding who needs access and which languages Organiser Only you know your guests and viewers
Providing speaker names, titles and the programme Organiser The text depends on spelling and order
Recording clean speech and sound Videographer Clear audio is the base of every caption
Producing the agreed outputs Videographer Captions, subtitles, transcript, in the formats agreed
Checking wording in each language A reviewer who knows the language Names, terms and meaning need a fluent reader
Final sign-off One named person on your side Avoids several people giving conflicting corrections

If you are the organiser and also a volunteer, that is fine. Just name yourself as the decision-maker, and name who will review.

What goes into the brief?

Keep it short and specific. A useful access section answers six questions:

  1. Who is it for? For example, hard-of-hearing guests, older relatives, staff across several offices.
  2. Which outputs? Same-language captions, translated subtitles, a transcript. Our guide on what each output is explains the three.
  3. Which languages? The languages spoken and the languages you want shown.
  4. Which videos? Full recording, highlight film, social clips.
  5. Who reviews? Name or role, per language.
  6. How is it delivered? Text in the picture, a separate file, or both. See burned-in captions or separate files.

Our caption and language planner lays out these answers as a grid, and event video brief builder can hold them next to the rest of your coverage plan.

When do the tasks happen?

Access work runs alongside filming, not after it.

  1. Before the quote: decide the outputs, languages and reviewers, so every quote covers the same thing.
  2. Before the day: send the programme, speaker names and titles, and a list of unusual terms, company names or places. Ask the speakers to use the microphone given, because muffled speech is hard to caption well.
  3. On the day: the crew records speech cleanly where the venue allows. If a speech will be read from a script, ask the speaker for a copy.
  4. After the first edit: your reviewer reads the text against the video, in one sitting, and sends corrections together. The timecoded feedback tool keeps notes tied to the exact moment.
  5. Before release: the named person approves, and you confirm which files go to which audience.

Common gaps to avoid

  • The brief says “add subtitles” and nothing else. The quote then cannot say which languages or who checks them.
  • Names arrive after the edit. Spellings of titles such as Datuk, Dr or Puan, and of company names, are the most common corrections.
  • Everyone reviews, nobody decides. Collect comments, but let one person confirm. Our approvals planner helps when several people have a say.
  • Access is only for the main video. If the short clips will play muted on social media, they may need text too.

What we agree with you

We confirm which access outputs we provide for your event, in which languages, and who checks each one. Where a language needs a specialist reviewer, we say so before you book. Whatever we agree goes into the written quote, so the scope is the same for you and for us. You can read how we scope the work on the captions and subtitles service page, and the booking scope checklist helps you compare it with other quotes.

If you already know which guests need extra access, write it down and send it with your date and venue. We will tell you what we can arrange and what you or your reviewer would need to provide.

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Sources

  1. W3C WAI, Planning audio and video media, checked 2026-10-06
  2. W3C WAI, Captions/Subtitles, checked 2026-10-06

Checked on the date shown. Rules and venue requirements change, so confirm them for your own event.

Useful next steps

Questions people ask

Who is responsible for making an event video accessible?
It is shared. The organiser decides who needs access and what is required. The videographer records clean sound and produces the agreed outputs. A reviewer who knows the language checks the wording. Writing these roles down in the brief avoids each side assuming the other has it covered.
What should an accessibility line in the brief say?
Say who the access is for, which outputs you need, which languages, which videos get them and who reviews. For example: captions in English for the full recording, checked by the company secretary before release. Plain and specific is better than a long policy.
Can we decide on accessibility after the event?
You can add captions later, but some things are cheaper and better decided early. Clear speaker audio, a list of names and a run sheet all help the text and cannot be fixed afterwards. Deciding before the quote also makes quotes comparable.
How much time should we leave for review?
Enough for one careful read of the whole text by someone who knows the language, plus time for corrections. We agree the review steps and dates with you in the quote, based on the event and the outputs you choose.

Planning an event? Let’s talk it through.

If you already know which guests need extra access, write it down and send it with your date and venue. We will tell you what we can arrange and what you or your reviewer would need to provide.

Share your date and area, and we will suggest coverage and confirm what is possible.

WhatsApp us